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Customer Reviews and Testimonials

 In-depth assessments to ensure your installation

Our Clients Feedback

Here is our clients reviews to make our services more valuable

Ashley Milngavie

I would like to explain the service Allan provided for us. Allan installed a high efficiency, hole in the wall Gazco fire in our sitting room. He did a clean, tidy, and efficient job. As well as this, he put a liner down the chimney, and arranged and collected our bespoke slate frame that went round fire. I highly recommend Allan as a fireplace installer. He did a fantastic job!

Andrea Bishopbriggs

Allan and Maurice came out and did a fantastic job for us, they helped us source a fire online and kept to the fitting date and price agreed on the survey. Will use again.

Fatima Newlands

Allan and his team installed a high efficiency fire for us that we bought online. They used our old wooden surround with a new slate 4 sided back panel. Delighted with the overall service.

Stephen Bearsden

Allan came round to look at the job and offered some very useful suggestions about our fireplace design keeping it sympathetic to our property. We went with him after getting other quotes as he had worked for my mum previously.

Sarah Giffnock

Excellent service! Allan knows a lot about fires and fireplaces and we felt like we were in good hands. We’re delighted with the end result.

Stuart Shawlands

The installation was precise and cleanly carried out by his team our house and fireplace was left in a perfect condition and are going to use him again for another project.

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58 Eastwood mains Road, Glasgow, G46 6QD

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58 Eastwoodmains Rd, Giffnock, Glasgow G46 6QD, UK

Monday to Friday: 9:00 AM – 5:00 PM

Saturday: 10:00 AM – 2:00 PM

Sunday: Closed

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what's included in our surveys section

1. Visual Inspection

Chimney and Flue Condition: Checking the interior and exterior of the chimney for any visible damage, such as cracks, blockages, or structural weaknesses.
Firebox Inspection: Assessing the firebox for cracks, wear, or any other issues that might compromise its structural integrity.
Surround and Hearth Check: Ensuring the hearth and fireplace surround are in good condition and meet safety standards.
Ventilation Inspection: Checking that the fireplace is properly ventilated and that air circulation is adequate to ensure safety and efficient burning.

2. Chimney and Flue Assessment

Smoke Test: Conducting a smoke test to check the functionality of the chimney and flue, ensuring proper draft and no leakage of smoke into living areas.
Flue Liner Check: Inspecting the flue liner to ensure it’s intact and functional. If it’s damaged or missing, it can affect safety and efficiency.
Blockage Detection: Identifying any blockages such as bird nests, debris, or excessive creosote build-up inside the chimney, which could pose a fire hazard.

3. Safety and Compliance Evaluation

Compliance with Building Regulations: Ensuring the fireplace and chimney meet local building regulations, including clearances from combustibles, chimney height, and structural integrity.
Fireplace Dimensions: Measuring the fireplace opening, flue size, and hearth dimensions to confirm they meet safety standards.
Gas Safety (for gas fireplaces): Ensuring that gas appliances are installed correctly and safely, with proper ventilation and no leaks.

4. Structural Assessment

Chimney Stack Condition: Evaluating the external chimney stack for signs of weathering, cracks, or leaning, which could indicate structural issues.
Dampness or Water Ingress: Checking for signs of dampness or water ingress, especially around the chimney breast and the flue, which could indicate leaks or poor insulation.
Support and Stability: Ensuring that the chimney breast and other structural elements related to the fireplace are sound and secure.

5. Functionality Testing

Damper and Flue Operation: Testing the damper to ensure it opens and closes smoothly, controlling airflow efficiently.
Heat Output Evaluation: For gas or electric fireplaces, checking the heat output and functionality to ensure it meets performance standards.
Draft Test: Measuring the draft to ensure proper airflow, which affects how well the fireplace burns fuel and removes smoke.

6. Condition of Components

Chimney Cap Inspection: Checking the chimney cap for damage or wear, ensuring it protects the chimney from rain, animals, and debris.
Grates, Doors, and Surrounds: Inspecting the condition of grates, glass doors, and surrounds for signs of rust, wear, or damage.
Fuel Storage and Venting: For wood-burning fireplaces, reviewing the fuel storage setup to ensure it’s stored safely and efficiently.

7. Identification of Potential Repairs

Repair Recommendations: Highlighting any areas that need repairs, such as cracks in the masonry, flue liner replacements, or installation of a chimney cap.
Restoration Needs: If the fireplace is old or historical, the survey may include recommendations for restoration to maintain both function and aesthetics.

8. Efficiency and Usability

Energy Efficiency Check: Evaluating how efficient the fireplace is in terms of heat output and energy consumption, especially for gas and electric units.
Recommendations for Upgrades: Suggesting possible upgrades, such as installing a more efficient flue liner, adding a wood burner, or improving insulation for better heat retention.

9. Documentation and Report

Survey Report: Providing a detailed report outlining the condition of the fireplace, including any issues found, compliance with safety standards, and recommendations for repairs or improvements.
Photos and Evidence: Often, photos of the chimney and fireplace are included to visually document the condition and highlight problem areas.
Estimates for Work: In some cases, the survey report may also include cost estimates for any necessary repairs or upgrades.

10. Recommendations for Future Use

Maintenance Advice: Offering advice on how to maintain the fireplace, such as cleaning schedules and regular chimney sweeps to prevent future issues.
Upgrading and Safety Tips: Providing suggestions for improving safety, such as installing carbon monoxide detectors or upgrading to a more energy-efficient model.

What Fireplace Servicing Includes?

1. Inspection

Chimney and Flue Check: Ensures the chimney is clear of blockages (e.g., bird nests, debris) and that the flue is functioning properly.
Structural Check: Inspection of the firebox, hearth, and surrounding materials to ensure there are no cracks or signs of damage.
Ventilation Check: Ensures proper airflow, checking for any blockages that could impact the efficiency or safety of the fireplace.

2. Cleaning

Chimney Sweep: Removal of soot, creosote build-up, and debris from the chimney, essential for wood-burning fireplaces.
Firebox Cleaning: Removing ash and debris from the firebox in wood or multi-fuel fireplaces.
Glass Cleaning: Cleaning the glass door to remove soot or residue build-up.
Grate and Surroundings: Cleaning the grate and fireplace surroundings of soot and ash.

3. Safety Checks

Carbon Monoxide Testing: Checking for any carbon monoxide leaks, especially for gas and wood-burning fireplaces.
Gas Leak Testing (for gas fireplaces): Ensuring there are no leaks in gas lines or fittings.
Pilot Light and Ignition Inspection: Testing the pilot light, thermocouple, and ignition system in gas fireplaces.
Safety Device Testing: Checking safety devices such as carbon monoxide detectors or automatic shut-off features in gas fireplaces.

4. Component Inspections

Gaskets and Seals: Inspecting the gaskets and seals around doors or other components to ensure they are airtight.
Fireplace Dampers: Ensuring the damper operates smoothly, which helps control airflow and prevents heat loss when the fireplace is not in use.
Burners and Logs (for gas fireplaces): Inspecting and cleaning gas burners, artificial logs, or fire stones.

5. Efficiency Check

Draft and Airflow Testing: Ensures the fireplace drafts correctly, helping it burn efficiently and safely.
Heat Output Assessment: Ensuring that the fireplace is providing sufficient heat based on its type and size.

6. Repairs or Replacements (if necessary)

Replacement of Worn Parts: Identifying and replacing any damaged or worn-out components, such as gas valves, thermocouples, or gaskets.
Chimney Cap Repair: Repair or replace chimney caps if they are damaged or missing.

7. Certification and Documentation

Compliance Check: Ensuring the fireplace meets local building codes and safety regulations.
Service Report: A detailed report of the inspection and any repairs, along with recommended maintenance.

What's included with Fireplace Installations

1. Initial Assessment

Site Inspection: Assessing space, ventilation, and safety requirements.
Consultation: Discussing style, type, and custom features.
Building Code: Discussing style, type, and custom features.

2. Preparing the Installation Site

Chimney/Venting: Assessing space, ventilation, and safety requirements.
Framing: Reinforcing structures for safety.
Clearances: Ensuring proper distances from combustible materials.

3. Fireplace Unit Installation

Positioning: Placing and securing the fireplace.
Gas/Electric Setup: Connecting gas lines or electrical components.

4. Ventilation and Flue Installation*

Flue Setup: Installing chimney liners or direct vent systems for safe exhaust.

5. Testing and Safety Checks

Gas Leak Test: Checking for leaks.
Ignition & Airflow: Testing ignition systems and chimney drafts.
Safety Devices: Installing detectors and shut-off systems.

6. Surround and Finishing Work

Hearth & Mantel: Installing hearth, mantels, and decorative surrounds.
Doors & Screens: Adding protective doors and screens.

7. Final Inspection and Certification

Code Inspection: Ensuring compliance with building regulations.
Customer Walkthrough: Demonstrating fireplace operation and maintenance.

8. Clean Up and Post Installation Support*

Debris Removal: Cleaning the site.
Warranty & Maintenance: Providing warranty and maintenance guidance.